If your customer wanted a promo load and you couldn't see that kind of promo inside your retailer sim card, then, it is 100% sure that your retailer sim card is outdated. All you need to do is update your sim card to get the Smart and Talk 'N Text's latest menus.

update-smart-tnt-retailer-sim

Just follow the simple step-by-step tutorial below for more details in how to update your Smart TNT retailer sim card.

STEPS:

1. First thing that you need to have are the codes below and at least 5 pesos worth of load inside your retailer sim card.

DESCRIPTION KEYWORD SEND TO
CIGNAL Load Menu CIGNAL 343
Cignal Load Menu (64K) CIGNAL 3443
Entertainment Menu ENT 343
Smart Bro Menu (Old) (64K)  GET BRO 2200
Customer Support Menu  GET MENU 9888
Smart Bro Menu   GETBRO 343
Ka-Partner Rewards Menu GETKAPARTNER 343
Kuryente Load - Meralco Menu GETMERALCO 343
PLDT Menu GETPLDT 343
Smart Prepaid Menu GETPREPAID 343
Smart Regular Load Menu GETREG 343
Talk N Text Menu GETTNT 343
Buy Smartload via Smart Money NEW SLOAD  343

2. Just select any of the code above and send the KEYWORD to 343.

3. Wait for about a minute, your menu will update automatically and do not turn off your phone.

4. Now, assuming that you texted GETBRO to 343 then a text message will be received by your cellphone saying like the text below:

Your SMART BRO menu has been updated successfully. Thank you for your patience. Ref. No. 0000000000...

Sample update message for TNT menu:


Your TNT menu has been updated successfully. Thank you for your patience. Ref. No. 000...

Sample update message for SMART REGULAR LOAD MENU:


Your Smart Regular Load menu has been updated successfully. Thank your for your patience. Ref. No. 000000....

Sample update message for SMART PREPAID menu:


Your Smart Prepaid menu has been updated successfully. Thank you for your patience. Ref. No. 0000...

5. Done!